Job Title: Pharmacy Technician

Reports to: Chief Pharmacist, Staff Pharmacist

Status: Non-Exempt

Summary

The Pharmacy Technician will act as a patient advocate by ensuring that patients follow their drug

therapy plans as prescribed. This is done by assisting the Chief Pharmacist/Pharmacist in duties of

preparing and distributing prescription medications that are within the scope of Lewis Drug policy and

state and national regulations.

Essential Duties and Responsibilities

 Provide prompt, friendly customer service to all patients in the pharmacy and customers

throughout the store

 Learn Lewis Drug policies and procedures and perform them daily

 Establish and maintain good relationships with physicians and other healthcare providers

 Answer patient questions and troubleshoot and/or resolve them promptly

 Answer phone calls promptly and in a polite manner

 Assist in all customer service situations and finish customer transactions using the register

 Obtain and maintain pertinent information from patients so as to fill prescriptions accurately

and efficiently

 Maintain the confidentiality of patients’ private medical information according to the HIPAA Act

 Process new and refill prescriptions within scope of practice

 Prepare paperwork and compile medications for delivery and mail out orders when needed

 Manage and serve drive-thru patients in an efficient manner (if applicable)

 Report any medication error to proper personnel

 Ability to log into a variety of software systems to perform daily technician functions

 Perform daily maintenance of automated devices within the pharmacy

 Stock supplies, clean work area, clean patient area, and prepare pharmacy for next day’s

operations

 Promote Lewis initiatives and represent Lewis in a positive manner to our patients and

communities

 Perform additional duties as assigned by the Chief Pharmacist/Pharmacist

Additional Requirements

 Ability to learn basic drug terminology

 Ability to learn differences between brand and generic drugs

 Perform basic pharmaceutical calculations (addition, subtraction, multiplication, division, some

algebra)

 Ability to multi-task and pay attention to detail

 Work effectively as part of a team to support the entire pharmacy, as well as individually

 Possess good organizational and time-management skills

 Ability to communicate effectively, both verbally and in writing

 Learn new software systems and type (data entry) accurately and efficiently

Lewis Drugs, Inc. provides equal employment opportunities to all individuals without regard to race, creed, color, religion, gender, national

origin, ancestry, age, marital status, veteran status, disability, medical condition, gender identity, sexual orientation or genetics. Lewis Drugs,

Inc. adheres to the equal employment opportunity requirements of all states and locations in which it does business.

 Dependable in attendance and job performance

 Possess the initiative to plan for and complete daily activities in coordination with other

pharmacy team members

Education, Experience, and Licensure

 State of Iowa Requirements

o Register with the state Board of Pharmacy (BOP)

 Must be at least 16 years old

 Must be registered prior to the first day worked

o Become a nationally certified pharmacy technician within 1 year of BOP registration

 Pharmacy Technician Certification Board (PTCB) certification is recommended

 Additional considerations that apply to all states:

o Successful completion of an approved/accredited pharmacy technician program to

become certified is desired but not required

o Complete yearly CE requirements to maintain active license or as required per state

o Additional pharmacy technician credentials/endorsements encouraged but not required

Physical Requirements

 Must be able to stand for long periods of time and move quickly from one workstation to

another

 Work with full range of hands, wrists, and arms (i.e. Ability to pick up and pinch small items with

fingers, and seize, hold, grasp or turn objects with hands)

 Constantly positions self or moves about the pharmacy to access product and supplies from

varying height levels

 Ability to lift/move items up to 50 lbs occasionally, up to 20 lbs frequently, and up to 10 lbs

constantly

 Visual requirements include vision from less than 20 inches to more than 20 feet with or without

correction

 Must have depth perception, color vision (ability to identify and distinguish colors), and field of

vision

 Must have ability to communicate verbally with staff and patients

 Must be able to handle multiple tasks in a fast paced setting (filling scripts, answering phones,

waiting on patients, etc.)

Benefits (Full-time employees)

 Medical, dental, and vision insurance

 HSA, FSA, LPFSA options

Lewis Drugs, Inc. provides equal employment opportunities to all individuals without regard to race, creed, color, religion, gender, national

origin, ancestry, age, marital status, veteran status, disability, medical condition, gender identity, sexual orientation or genetics. Lewis Drugs,

Inc. adheres to the equal employment opportunity requirements of all states and locations in which it does business.

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 Voluntary options: life, long-term disability, life/long-term care hybrid, cancer, critical illness,

accident, identity theft protection

 Employee discount, includes prescriptions

 Retirement savings (401k)

 Paid Time Off (PTO)

 Paid volunteer time

 Company paid short term disability

 Company paid life insurance

 Discounted logowear

 Employee Assistance Program